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Cookies notice

What are cookies

Our site uses cookies to enhance user experience by sending small files to your computer or other access device. Whenever you visit our site in the future, these cookies allow our servers to remember your details, making it easier for you to use our website. Credit card information is not stored in cookies, and we use four types of cookies. By using our website, you agree to allow us to place and access these types of cookies on your device:

1. Website functionality cookies: These cookies enable you to browse the website and use features like our shopping basket.
2. Website analytics cookies: We use these cookies to measure and analyze how our customers use the website, including Google Analytics Display Advertising Features. This helps us continuously improve our website and your shopping experience.
3. Customer preference cookies: The website remembers your preferences, such as your user name, language, or location. This makes your browsing experience more straightforward and more personal.
4. Targeting cookies or advertising cookies: These cookies deliver adverts relevant to you, limit the number of times you see an advertisement, and help us measure the effectiveness of our advertising campaigns.

If you want to delete any cookies already on your computer, please refer to the help and support area on your internet browser for instructions on locating the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org. However, please note that by deleting our cookies or turning off future cookies, you may be unable to access certain areas or features of our site.

How your personal information may be used

We may process your personal information to manage orders and payments and provide a customized shopping experience. We may also use your personal information to fulfil your orders and manage your account. Personal information you provide may be disclosed to a credit reference or fraud prevention agency that may maintain a record of that information. Other parties, such as different trading divisions within His Shoes Pty Ltd, relevant government, judicial and regulatory bodies where there is a legal obligation to do so, and third-party service providers, may also disclose your personal information. We may also send you marketing updates using your personal information, but only based on your preferences (as detailed in the next section). We do not sell your personal information to third-party marketing companies. Finally, for our internal and demographic studies, we may use your personal information and non-personal data to monitor customer patterns and improve our site design to meet our visitor's needs better. Third-party business partners may be employed from time to time to collect personal information on our behalf. We may also share your personal information with third-party business partners to provide targeted advertising. In such cases, these third parties will be subject to confidentiality agreements and instructed by us to comply with applicable personal information protection law.

Direct marketing opt-in and opt-out provision

We may use your personal information for direct marketing purposes, but only if you have given us your consent. Upon registering, you can decline to subscribe to our regular update service, which will provide email and direct mail alerts for new products, features, enhancements, special offers, contests, events of interest, and one-off marketing promotions. These alerts may include marketing information about clothing, shoes, bags, accessories, or products and services our selected business partners offer. We will only send you marketing communications. You can always unsubscribe from any service or update to which you have subscribed. Every email we send you will contain an easy automated unsubscribe link, allowing you to opt out of that particular email communication. Alternatively, you can opt out of all emails by logging into your account. To opt out of direct mail service or updates, please email our customer service team at customercare@barhion.com.au.

Microsoft Clarity

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using oursite, you agree that we and Microsoft can collect and use this data. Our privacy statement has more details.

How you can access and if necessary, change the personal information Barhion maintains

We will ensure that your personal information is accurate, complete, and up-to-date when we use it by taking all reasonable steps necessary. If you want to access your personal information anytime, you may contact us, and we will provide it within a reasonable time. If you have an account with us and are concerned that the personal information we hold is incorrect, please log in to our website using the 'Sign in' menu on the home page, and you can review and change your personal information in the 'My Account' section. Upon your request, only you or the Customer Care department may access your personal information from the website using your password and User ID. You can change or delete saved credit/debit card details each time you make a purchase, and you will also be able to delete saved credit/debit card details by adding or editing a shipping/billing address. If you change your billing or shipping address while your order is still being processed, the order will be re-processed through security validation checks. If you prefer, you may contact us by email at customercare@barhion.com.au to amend your personal information.

Retention and security of personal information

We will retain your personal information only for the period necessary to achieve the purposes for which it was collected. If the purpose for which your personal information was collected still exists, if required by law, statute, regulation, or in the public interest, we will keep your personal information. We will always protect your personal information and take all reasonable measures to ensure its security. We will also remove and de-identify any personal information that is no longer required.